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Top Choice Lawn Care

Updated 2026-07-08 · 2,223 reviewed · 200 listed · Scored from 629 Google reviews · How we rank ›

4.8(629) 86 composite score See reviews on Google ✓ Verified
Irrigation & Sprinkler SystemsLandscape Design & InstallationCommercial LandscapingTree Trimming & RemovalLawn Care & Maintenance
Top Choice Lawn Care
Services
Irrigation & Sprinkler Systems, Landscape Design & Installation, Commercial Landscaping
Reviews
629

What recent reviews say

Top Choice consistently delivers on fundamentals: knowledgeable crews show up ready to work, charge fair rates, and follow through on small details that build trust. Named technicians like Ford, Lisa, Jeremy, and Johnny earn customer loyalty by staying responsive and taking pride in results. The business excels at restoration projects and irrigation repairs.

However, initial billing and scheduling processes create friction. Some customers hit surprise charges and automatic payment snares when onboarding; the company books appointments by day only, not time window, and early communication can be hit-or-miss. For repeat customers who navigate these quirks, service quality and staff responsiveness earn strong loyalty.

Recent shift: One recent 1-star review (3 weeks ago) and one 2-star review (a month ago) describe billing surprises and scheduling friction; earlier reviews are overwhelmingly positive. No clear shift, but newer customers appear to have encountered onboarding issues.

Praised for
  • responsive-to-customer-needs
  • fair-pricing
  • attention-to-detail
  • dependable-service
  • skilled-technicians
Watch-outs
  • unclear-pricing-and-billing
  • surprise-charges
  • no-time-windows-for-appointments
  • poor-scheduling-communication
responsive-quotespunctualfair-pricingattention-to-detailskilled-crewquality-plant-selectioncleanup-after-jobknowledgeable-staff
Best for: Homeowners wanting landscape restoration and reliable ongoing lawn care with named point contacts
Think twice if: Your budget is tight and you need clarity on pricing upfront; initial onboarding has billing and scheduling friction

Strengths

  • named staff build loyalty through responsiveness
  • fair pricing after comparing quotes
  • detail-oriented on restoration and irrigation work

Worth knowing

  • Ford noted for responsiveness and customer communication
  • Lisa provides landscape design consultations and restoration projects
  • Jeremy and Johnny praised for technical skill and dedication (Jeremy worked through rain)
  • Myra and Vanessa handle customer service calls
  • Website lists fully insured status and 20+ years operating
  • Publishes 7-day opening hours

What reviews say by service

Lawn Care & Maintenance
Crews mow and edge reliably; some surprise charges for additional bed work if scope is not set upfront
Irrigation & Sprinkler Systems
High satisfaction on irrigation repairs; technician Johnny praised for knowledge and problem-solving
Landscape Design & Installation
Lisa conducts restoration consultations and delivers results that exceed expectations
Tree Trimming & Removal
Tree trimming and stake removal handled efficiently; one satisfied referral from neighborhood
Commercial Landscaping
Category mentioned in services but no specific review evidence

How it compares

  • Rated 4.8 against a 4.74 average across the 46 irrigation & sprinkler systems businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
591
4
6
3
1
2
6
1
25

Common questions

Do they serve my area?
They cover South Austin, Central Austin, North Austin, Bee Cave, Lakeway, West Lake, Oak Hill, and Circle C.
What happens if I want to cancel or pause service?
Customers report difficulty adjusting service frequency without committing to multi-visit minimums; ask about flexible terms before signing up.
Will they give me a specific time window on the day of service?
No; they book by day only, not time window. Some customers received texts with arrival updates after requesting them, but communication timing was inconsistent early on.
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Last updated 2026-07-08