All 14 reviews award five stars. Customers consistently report on-time arrival, quick problem diagnosis, and transparent pricing without pressure to upsell. Javier and Juan, named technicians, stand out for explaining work clearly and testing systems before leaving. The team installs and repairs sprinkler zones, upgrades controllers (including WiFi models), and handles lawn maintenance alongside irrigation work, often expanding services as customers' needs grow over time.
Most visits go smoothly with staff arriving on time and handling jobs from start to finish without surprises. Reviewers consistently mention named technicians like Chris, Christian, Jorge, and Ashleigh who explain work clearly, follow through on scheduling, and manage everything from pest control to door replacement with care for the home and family comfort.
Top Choice consistently delivers on fundamentals: knowledgeable crews show up ready to work, charge fair rates, and follow through on small details that build trust. Named technicians like Ford, Lisa, Jeremy, and Johnny earn customer loyalty by staying responsive and taking pride in results. The business excels at restoration projects and irrigation repairs. However, initial billing and scheduling processes create friction. Some customers hit surprise charges and automatic payment snares when onboarding; the company books appointments by day only, not time window, and early communication can be hit-or-miss. For repeat customers who navigate these quirks, service quality and staff responsiveness earn strong loyalty.
Strong five-star reviews praise fast, professional installation and the durability of the turf through Texas heat and heavy use. One-star complaints center on installation mistakes (improper base work, seam issues), unresponsive warranty service, and persistent weed problems despite maintenance efforts.
Last updated 2026-07-08