Do you work on small projects or just large ones?

Yes. One reviewer with a small backyard had a Zoom call with the team to discuss design and options even though project scope was limited. They took the time and explained alternatives.

What happens after installation is done?

The team checks in on how plants are doing and will swap out plants as you learn what works best in your space. Post-project follow-up is part of their process.

Can you handle design for a tricky or awkward space?

Yes. Reviewers mention odd front yards, limited space, and complex multi-phase builds that the team successfully solved with custom design and value-engineered options to stay within budget.

Waterloo Outdoor Design Build

Updated 2026-07-08 · 2,223 reviewed · 200 listed · Scored from 37 Google reviews · How we rank ›

4.9(37) 83 composite score See reviews on Google ✓ Verified

Landscape Design & InstallationCommercial LandscapingHardscaping, Patios & Retaining Walls

Services: Landscape Design & Installation, Commercial Landscaping, Hardscaping, Patios & Retaining Walls
Reviews: 37

What recent reviews say

Waterloo consistently delivers polished landscape and outdoor living spaces with design-first execution. Owners praise fast, attentive communication from Marian and her team, finished quality that matches portfolio work, and crews that show up on schedule and keep sites clean. The main caveat: one owner experienced delayed projects and missed details tied to subcontractor errors, and felt Waterloo stepped back rather than managing accountability. Design quality and responsiveness are the clear strength.

Most projects involve full yard overhauls with hardscape (patios, steps, retaining walls, stone edging), native plantings, and custom outdoor features like kitchens and pergolas. Post-project follow-up includes plant swaps and adjustments. Zoom consultations happen even for smaller scopes. Frank and Marian are named repeat touchpoints.

Praised for

responsive communication
strong craftsmanship and design quality
reliable scheduling and on-time delivery
professional crew management and site cleanliness
post-project plant care and adjustments

Watch-outs

subcontractor accountability gaps
requires owner oversight during construction

punctualreliable-scheduleresponsive-quotesattention-to-detailskilled-crewcleanup-after-jobcreative-designquality-plant-selectionknowledgeable-staff

Best for: homeowners wanting full yard transformations with professional design input and reliable execution.

Think twice if: projects involving heavy subcontractor work or tight timelines, where you need confidence in dispute resolution and oversight.

Strengths

design-first approach with visual planning
full-service from concept through installation and follow-up
custom hardscape craftsmanship (steel, limestone, cedar)
willingness to scale projects from small to complex

Worth knowing

Marian Mayer named as designer across multiple projects over years; Frank named as installation lead
Custom steel planters, limestone step rebuilds, cedar fencing cited as signature work
KVUE ABC Television courtyard redesigned (commercial project)
Post-project plant adjustments and site visits included in service
Zoom design consultations offered for scope-planning before formal projects

What reviews say by service

Landscape Design & Installation: Design phases are productive and collaborative; owners report designs exceed initial expectations.
Hardscaping, Patios & Retaining Walls: Custom stonework and edging praised for craftsmanship and aesthetic detail; limestone and steel finishes improve curb appeal.
Commercial Landscaping: Completed KVUE courtyard redesign, transforming an overgrown space into modern collaborative area.

How it compares

Rated 4.9 against a 4.72 average across the 148 landscape design & installation businesses listed here.
Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 89

Review volume 69

Review recency 100

Review sentiment 70

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you work on small projects or just large ones?: Yes. One reviewer with a small backyard had a Zoom call with the team to discuss design and options even though project scope was limited. They took the time and explained alternatives.
What happens after installation is done?: The team checks in on how plants are doing and will swap out plants as you learn what works best in your space. Post-project follow-up is part of their process.
Can you handle design for a tricky or awkward space?: Yes. Reviewers mention odd front yards, limited space, and complex multi-phase builds that the team successfully solved with custom design and value-engineered options to stay within budget.

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