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Southern Turf Co.®

Updated 2026-07-08 · 2,223 reviewed · 200 listed · Scored from 742 Google reviews · How we rank ›

5.0(742) 91 composite score See reviews on Google ✓ Verified
Irrigation & Sprinkler SystemsLandscape Design & InstallationHardscaping, Patios & Retaining WallsTree Trimming & RemovalLawn Care & Maintenance
Southern Turf Co.®
Services
Irrigation & Sprinkler Systems, Landscape Design & Installation, Hardscaping, Patios & Retaining Walls
Reviews
742

What recent reviews say

Mark, Shane, Chad, Erin, and other named technicians consistently listen to what homeowners need, then deliver results that exceed expectations. They install custom putting greens, dog-friendly turf, and sports fields with visible care for detail-even fixing drain covers or checking sites after heavy rain. Crews show up on time, clean meticulously, and send team leads to oversee projects. One customer struggled with a delayed turf pickup and unresponsive follow-up on a water-retention issue on their green, and noted billing friction when payment method changed mid-project. Management responded to that complaint in person.

The business installs residential and commercial artificial turf across Austin and claims clear pricing. Most reviewers praise the quality-to-price balance, especially through Costco's partnership. A repeat customer has completed three projects with them. Communication shines during the design and installation phases; post-installation responsiveness appears to lag when issues surface.

Praised for
  • knowledgeable, responsive staff
  • meticulous attention to design and customer needs
  • clean, professional installation crews
  • reliable communication and follow-up
  • high-quality turf and finished products
Watch-outs
  • slow response to post-installation issues
  • inconsistent customer service between sales and installation phases
  • billing confusion and payment friction
punctualresponsive-quotesskilled-crewattention-to-detailcleanup-after-jobknowledgeable-staffcreative-designreliable-schedulefair-pricing
Best for: Homeowners and businesses seeking custom artificial turf, especially putting greens and dog-friendly yards
Think twice if: Plan your drainage and water retention details upfront; post-installation responsiveness can lag if issues emerge weeks later

Strengths

  • specialist expertise in custom putting green design and installation
  • named technicians who prioritize client preferences over standard approaches
  • strong quality-to-price ratio, especially through Costco partnerships
  • meticulous site cleanup and follow-up during active projects

Worth knowing

  • Mark designed and installed a custom putting green with hard-playing surface, then returned a week later for edge cleanup
  • Chad provides detailed design plans before installation and explains the full process to customers
  • Erin acts as a sales advisor who helps with design suggestions, not just estimates
  • Shane managed a project with material delays but kept the customer updated; project ran one week late
  • Oscar and his crew executed a last-minute project pivot without visible disruption
  • Soccer field installation at Meanwhile Brewing Co. is used daily and maintained by the company
  • One customer completed three separate projects with the company and referred the team as 'the best'
  • Crew proactively monitored a wet site after heavy rain and returned twice for follow-up checks

What reviews say by service

Lawn Care & Maintenance
Customers praise the low-maintenance living and ongoing partnership for field upkeep
Hardscaping, Patios & Retaining Walls
River rock installation done alongside turf; one customer noted uneven putting green surface required correction
Landscape Design & Installation
Mark and Chad's custom design approach consistently praised; one customer noted issues with design translation to installers

How it compares

  • Rated 5 against a 4.72 average across the 148 landscape design & installation businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 99
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
733
4
3
3
1
2
1
1
4

Common questions

Can you design a custom putting green for my backyard?
Yes. Technicians like Mark visit, measure both potential areas, and design for your preferred playing difficulty. Mark's team can also integrate irrigation and complete finish details like drain covers.
Do you work with Costco?
Yes. The business is a contractor for both Costco and Home Depot. Costco customers note a reasonable quality-to-price ratio and can purchase materials through Costco, though the company handles installation and service.
Will the crew clean up after the job?
Yes. Reviews consistently mention daily site cleanup throughout the project and thorough final cleanup. One crew was praised enough that a neighbor thanked them.

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Last updated 2026-07-08