- Can you start work quickly?
- One reviewer had their backyard done within a week of submitting an inquiry; another reports starting the next day after estimate. Three- to five-day projects are common in positive reviews.
- What happens if something goes wrong mid-project?
- One reviewer noted Charlie contacted them promptly when an issue arose, explained the situation, and offered alternatives. Two negative reviews describe delayed responses and slow remedies.
- How detailed is the estimate?
- One reviewer noted the quote was itemized and the final invoice matched what was agreed at the start, with no vague allowances or last-minute additions.