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Crafted Outdoor Living & Design

Updated 2026-07-08 · 2,223 reviewed · 200 listed · Scored from 34 Google reviews · How we rank ›

4.6(34) 77 composite score See reviews on Google ✓ Verified
Irrigation & Sprinkler SystemsLandscape Design & InstallationHardscaping, Patios & Retaining Walls
Crafted Outdoor Living & Design
Services
Irrigation & Sprinkler Systems, Landscape Design & Installation, Hardscaping, Patios & Retaining Walls
Reviews
34

What recent reviews say

Jeremy's team consistently delivers striking outdoor spaces with strong design leadership and crew professionalism. Most customers praise fast turnarounds, daily cleanup, and attention to detail across decks, pergolas, and hardscapes. Two recent complaints reveal serious gaps: irrigation leaks requiring full replacement within a year, delayed projects left half-finished with days of non-response, and fire pit/outdoor kitchen work requiring expensive repairs. Steel structures and patios earn consistent praise; irrigation expertise and follow-through remain the friction point.

Recent shift: Two detailed one and two-star reviews from roughly a year ago flag serious issues (irrigation failure, project abandonment, poor communication). Most five-star reviews cluster more recently (last 7 months), suggesting either improved practices or selective review feedback. No explicit statement of corrective action from the business.</shifts> </invoke>

Praised for
  • skilled leadership and crew expertise
  • attention to design and detail
  • responsive communication and project management
  • clean worksite and daily cleanup
  • quality materials and craftsmanship
Watch-outs
  • irrigation system failures and leaks
  • poor project timelines and delays
  • inconsistent quality across components
  • communication lapses and ghosting
  • subpar fire pit and outdoor kitchen execution
attention-to-detailskilled-crewresponsive-quotescleanup-after-jobreliable-schedulepoor-communicationdurable-hardscapecreative-designknowledgeable-staff
Best for: Homeowners seeking custom pergolas, decks, and hardscape design with strong aesthetic focus.
Think twice if: Irrigation systems are a core component; two reviews flag complete system failure and poor communication. Get references specific to irrigation work and confirm licensing before hiring.

Strengths

  • Jeremy's design expertise transforms smaller or complex spaces
  • steel pergolas and hardscapes praised for durability and craft
  • daily cleanup and professional on-site presence
  • responsive initial consultation

Worth knowing

  • Jeremy is the principal designer and lead; crew quality and presence varies
  • Steel pergolas with cedar or lighting consistently praised
  • Outdoor kitchens and fire pits have received complaints about execution quality
  • Daily cleanup mentioned as a strength across multiple reviews
  • Project delays of 3+ months documented in at least one case
  • One customer spent $15,000 fixing irrigation, fire pit, and kitchen issues after completion

What reviews say by service

Hardscaping, Patios & Retaining Walls
Steel pergolas and limestone patios earn consistent praise for durability and craftsmanship.
Landscape Design & Installation
Design consultation praised for creativity and solving tricky drainage; attention to client vision noted.
Irrigation & Sprinkler Systems
Multiple system failures with leaks and improper installation; one customer replaced entire system within a year.

How it compares

  • Rated 4.6 against a 4.72 average across the 148 landscape design & installation businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 77
Review volume 67
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
0
3
0
2
1
1
3

Common questions

Do you work in my area?
Yes. Their website lists service areas including Austin, Westlake, Dripping Springs, Bee Cave, Hill Country, Lakeway, Kyle, and Buda.
What was the typical project cost mentioned?
One customer received a $50,000 quote for a full backyard remodel with hardscapes, irrigation, pergolas, outdoor kitchen, and fire pit.
How long do projects typically take?
Several reviews cite 4-6 week estimates, but two complaints mention 3+ month delays. Rain and complexity can extend timelines.

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Last updated 2026-07-08